What are your shipping policies? TOP
You will receive an email to confirm your order. Please allow 1-2 weeks for your order as each piece is handmade. Orders are packed very carefully in a sturdy cardboard box and will be sent out via USPS First Class Mail. Orders over $300 will be sent out FedEx at no additional charge.
Do you offer express or international shipping? TOP
Yes, we do. FedEx Express shipping is available for rush orders. Please click HERE for options, pricing, and ordering information. International shipping is also available.
What is your refund/return policy? TOP
I want you to love what you buy! If, for any reason, you are unhappy with your purchase, you may send back any unworn merchandise, with receipt, in resaleable, undamaged condition within 21 days of shipment date for an exchange or refund. All sale items are FINAL and cannot be returned. Shipping fees are non-refundable. Please insure your package when returning! Merchandise credit cannot be issued if package is lost or damaged. Custom orders are non-refundable. Send all returns to: PO Box 131, Bronx NY 10464
How safe am I ordering from your site? TOP
First and foremost, you have complete security ordering from my website. You may order using Visa, Mastercard, or PayPal. Paypal, used on this site, is a totally secured way of payment. If you do not wish to order through the site, you can mail the payment to: PO Box 131, Bronx NY 10464 You can also call in your order at 718-392-4823. Checks, money orders, and Visa and Mastercard are accepted. **Please note all New York state orders will be charged sales tax of 8.375%.
Do you offer wholesale? TOP
Please click HERE to sign up for a wholesale account. You must give your contact and store information, as well as your tax ID number to qualify for a wholesale account. What if I still have more questions? TOP
If you still have more questions, please email me at CalicoJunoDesigns@msn.com |
