What are your shipping policies? TOP
You will receive a confirmation email after your order. Please allow up to a week for your order as
each piece is handmade to order (international orders will take longer). Orders are packed very carefully in a sturdy cardboard box and will be sent out via USPS First Class Mail.
Orders over $200 will be sent out FedEx at no additional charge (US only).
**Please note all New York state orders will be charged sales tax of 8.875%. Do you offer express or international shipping? TOP
FedEx Express shipping:
2-day $16.00 3-day $13.00 (contact us for overnight shipping charges
International orders
Canada $4 Europe $8 Asia $12 (contact us for other coutries)
What is your refund/return policy? TOP
We want you to love what you buy! But if for any reason you are unhappy with your purchase,
send it back in unworn, undamaged, original condition, with receipt, within 21 days of shipment date for an exchange or refund. Custom orders are non-refundable. Shipping fees are non-refundable.
All other jewelry is subject to a 10% restocking fee.
Insuring your package is recommended! Merchandise credit cannot be issued if package is lost or damaged.
Send all returns to: PO Box 131, Bronx NY 10464 How safe am I ordering from your site? TOP
First and foremost, you have complete security ordering from our website.
Visa, Mastercard, AmEx, or PayPal are accepted (for mail-in orders checks and
money orders accepted also).
You can mail payment to: PO Box 131, Bronx NY 10464
or call 718-392-4823.
We also do not ever give your infomation out to anyone, anywhere, at any time! Do you offer wholesale? TOP
Please click HERE to sign up for a wholesale account. You must give
your contact and store information, as well as your tax ID number to qualify
for a wholesale account. What if I still have more questions? TOP
or call 718-392-4823
|
